Selling goods

Importer, exporter and trader

Buy abroad, clear customs, sell locally or export: shipments, landed cost, letters of credit and foreign currency.

Made for Import and export companies and general trading firms

Start with the Importer, exporter and trader setup All business types

Already have a workspace? Open Settings, then Business type, and add this setup to it.

What is ready on day one

Accounts added to the chart

  • Post-dated Cheques Received
  • Letter of Credit Margin Deposits
  • Goods in Transit
  • Customs Duty Deposits
  • Letters of Credit and Trust Receipts Payable
  • Customs Duty and Clearing Payable
  • Export Sales (zero-rated)
  • Commission Income
  • and 8 more

Items and services

  • Clearing and handling service

Warehouses

  • Goods in transit
  • Bonded or free zone store

Departments

  • Sales
  • Procurement
  • Shipping and clearing
  • Accounts
  • Management

Divisions and locations

  • Imports
  • Exports
  • Local sales
  • Main office

Invoice wording

TAX INVOICE

Thank you for your business.

Workflows, step by step

Each workflow turns a job into steps with an owner, a deadline and a reminder when something is late.

Import shipment

11 steps

From the purchase order to the goods in your warehouse and the supplier paid.

  1. Add supplier
  2. Place the purchase order
  3. Pay the advance or open the LC
  4. Production and booking
  5. Receive the shipping documents
  6. Customs declaration
  7. Pay the duty and the charges
  8. Release from the port
  9. Goods received in the warehouse
  10. Post the supplier bill and the landed cost
  11. Final supplier payment

Export shipment

9 steps

From the buyer's order to the money received in your bank.

  1. Add buyer
  2. Confirm the order and the proforma
  3. Receive the advance or the LC
  4. Prepare and pack the goods
  5. Export documents
  6. Book the freight and clear export customs
  7. Loaded and shipped
  8. Send the documents to the buyer or the bank
  9. Balance received

Shipment damage or shortage claim

6 steps

Claim from the insurer or the carrier when goods arrive damaged or short.

  1. Add carrier or insurer
  2. Record the damage at delivery
  3. Notify the insurer and the carrier
  4. Survey report
  5. File the claim
  6. Settlement received

New supplier approval

6 steps

Check and approve a new supplier before the first order.

  1. Add supplier
  2. Collect the supplier documents
  3. Check a sample or the first delivery
  4. Agree prices and payment terms
  5. Approve the supplier
  6. Add to the system

Customer complaint

7 steps

Handle a complaint from the first message to the follow-up call.

  1. Add customer
  2. Log the complaint
  3. Reply to the customer
  4. Find the cause
  5. Decide the remedy
  6. Put it right
  7. Follow up

Overdue payment recovery

6 steps

Collect an unpaid balance step by step, from the first statement to a final decision.

  1. Add customer
  2. Send the statement
  3. Call and agree a payment date
  4. Send a final reminder
  5. Decide the next action
  6. Payment received

Tasks that repeat

These start as templates. Turn on the ones you want and they appear on the right day.

Shipment tracking roundEvery weekCheck every shipment on the way and tell the buyers.
Check letters of credit and bank guaranteesEvery weekMake sure nothing expires before the shipment is done.
Post landed costs for arrived shipmentsEvery weekAdd freight, duty and clearing to the stock cost.
Update exchange ratesEvery weekEnter the rates you use for foreign currency.
Plan supplier payments in foreign currencyEvery weekPlan transfers so that you pay on time and at a good rate.
Customs and licence checkEvery 3 monthsCheck import and export licences, certificates and registrations.
Count stock in every warehouseEvery monthCompare warehouse stock, stock in transit and the books.

Sales pipeline

  1. Enquiry
  2. Quotation sent
  3. Samples approved
  4. Order negotiation
  5. Won (order)
  6. Lost

Other business types