Property

Real estate agency

Sales, leasing and property management: commissions, tenant deposits, owner statements and tenancy renewals.

Made for Real estate brokers, leasing agents and property managers

Start with the Real estate agency setup All business types

Already have a workspace? Open Settings, then Business type, and add this setup to it.

What is ready on day one

Accounts added to the chart

  • Maintenance Costs Recoverable from Owners
  • Tenant Security Deposits Held
  • Owner Rent Collections Payable
  • Agent Commissions Payable
  • Sales Commission
  • Leasing Commission
  • Property Management Fees
  • Tenancy Contract and Registration Fees
  • and 7 more

Items and services

  • Sales commission
  • Leasing commission
  • Property management fee
  • Tenancy contract and registration
  • Valuation report

Departments

  • Sales agents
  • Leasing
  • Property management
  • Back office
  • Management

Divisions and locations

  • Sales
  • Leasing
  • Property management
  • Head office

Invoice wording

TAX INVOICE

Thank you for trusting us with your property.

Workflows, step by step

Each workflow turns a job into steps with an owner, a deadline and a reminder when something is late.

Property sale

9 steps

From the buyer's offer to the transfer of ownership and the commission.

  1. Add buyer or seller
  2. Requirements and budget
  3. Viewings
  4. Offer accepted
  5. Deposit received
  6. Approvals and mortgage
  7. Transfer of ownership
  8. Invoice and collect the commission
  9. Handover of keys

New tenancy

9 steps

From the viewing to the signed contract, deposit and keys.

  1. Add tenant
  2. Viewing and choice
  3. Application and documents
  4. Owner approves the tenant
  5. Tenancy contract signed
  6. Deposit, commission and rent cheques
  7. Register the tenancy
  8. Handover and snag list
  9. Invoice the commission

Tenancy renewal

7 steps

Renew a tenancy before it ends, with the right notices.

  1. Add tenant
  2. Ask the owner
  3. Send the renewal notice
  4. Tenant answers
  5. New contract and cheques
  6. Register the renewal
  7. Invoice the renewal fee

Tenant move-out

7 steps

End a tenancy, inspect the unit and settle the deposit.

  1. Add tenant
  2. Record the notice
  3. Pre-inspection
  4. Final inspection
  5. Final utility bills and keys
  6. Settle the deposit
  7. Prepare for the next tenant

Maintenance request

6 steps

Handle a repair from the tenant's call to the owner's approval and the bill.

  1. Add tenant or owner
  2. Log the request
  3. Inspect and get a quotation
  4. Owner approves
  5. Repair is done
  6. Pay the contractor and charge the owner

Landlord listing and management agreement

6 steps

Sign a landlord and put the property on the market or under management.

  1. Add landlord
  2. Collect the property papers
  3. Agreement signed
  4. Photos and description
  5. Advertising permit
  6. Listing is live

Overdue payment recovery

6 steps

Collect an unpaid balance step by step, from the first statement to a final decision.

  1. Add customer
  2. Send the statement
  3. Call and agree a payment date
  4. Send a final reminder
  5. Decide the next action
  6. Payment received

Tasks that repeat

These start as templates. Turn on the ones you want and they appear on the right day.

Clean up the listingsEvery weekRemove sold and let properties. Update prices and photos.
Follow up new leadsEvery dayCall every lead within one hour in working time.
Tenancy expiry listEvery monthContracts that end in the next 90 days: contact tenant and owner.
Rent cheques to depositEvery weekDeposit the cheques that are due and record the payments.
Pay owners and send statementsEvery monthSend each owner the rent collected, fees deducted and costs paid.
Maintenance requests reviewEvery weekCheck every open maintenance request and call the contractors.
Property inspection roundEvery 3 monthsVisit vacant and managed units and take photos.
Agent commission runEvery monthCalculate what each agent earned and pay it.
Licences, permits and broker cardsEvery 12 monthsRenew the agency licence, broker cards and training certificates.

Sales pipeline

  1. New enquiry
  2. Viewing booked
  3. Viewed
  4. Offer made
  5. Deposit received
  6. Closed (won)
  7. Lost

Other business types