Moving goods

Transport and logistics

Trucks, drivers and trips: job-by-job profit, fuel and toll costs, vehicle papers and customer proof of delivery.

Made for Trucking, courier, moving and freight companies

Start with the Transport and logistics setup All business types

Already have a workspace? Open Settings, then Business type, and add this setup to it.

What is ready on day one

Accounts added to the chart

  • Fuel Cards and Prepaid Tolls
  • Driver Advances
  • Trucks and Trailers
  • Forklifts and Handling Equipment
  • Cash on Delivery Collections Payable
  • Vehicle Finance Loans
  • Local Transport Income
  • Long Haul and Cross-border Income
  • and 12 more

Items and services

  • Local delivery, per trip
  • Long haul, per km
  • Per tonne moved
  • Waiting time, per hour
  • Loading and unloading
  • Storage, per pallet per month
  • Truck hire, per day

Warehouses

  • Spare parts store

Departments

  • Operations and dispatch
  • Drivers
  • Workshop
  • Warehouse
  • Accounts
  • Management

Divisions and locations

  • Local delivery
  • Long haul
  • Warehousing
  • Equipment hire
  • Main yard

Invoice wording

TAX INVOICE

Thank you for choosing us.

Workflows, step by step

Each workflow turns a job into steps with an owner, a deadline and a reminder when something is late.

Transport job

9 steps

One customer trip from the booking to the payment, with proof of delivery.

  1. Add customer
  2. Confirm the booking
  3. Assign the vehicle and the driver
  4. Pick-up and loading
  5. In transit
  6. Delivery and proof of delivery
  7. Record the trip costs
  8. Invoice the customer
  9. Payment received

New customer rate agreement

6 steps

Agree rates and terms with a regular customer and set them up.

  1. Add customer
  2. Understand the needs
  3. Prepare the rate card
  4. Manager reviews the margin
  5. Agreement signed
  6. Set up in the system

Accident or cargo damage claim

6 steps

Handle an accident or damaged cargo with the customer and the insurer.

  1. Add customer
  2. Report the incident
  3. Notify the customer and the insurer
  4. Survey and estimate
  5. Settle with the customer
  6. Recover the cost

Customer complaint

7 steps

Handle a complaint from the first message to the follow-up call.

  1. Add customer
  2. Log the complaint
  3. Reply to the customer
  4. Find the cause
  5. Decide the remedy
  6. Put it right
  7. Follow up

Overdue payment recovery

6 steps

Collect an unpaid balance step by step, from the first statement to a final decision.

  1. Add customer
  2. Send the statement
  3. Call and agree a payment date
  4. Send a final reminder
  5. Decide the next action
  6. Payment received

Tasks that repeat

These start as templates. Turn on the ones you want and they appear on the right day.

Plan tomorrow's dispatchEvery dayMatch jobs, vehicles and drivers for the next day.
Collect and check trip sheetsEvery dayCollect signed delivery proofs and trip costs from the drivers.
Reconcile fuel cards and tollsEvery weekCompare card statements with the trips.
Vehicle walk-around checksEvery weekCheck tyres, lights, brakes and fluids on every vehicle.
Vehicle service scheduleEvery monthBook the vehicles that are due for service.
Driver and vehicle document expiryEvery monthLicence, visa, medical, registration and insurance.
Review traffic finesEvery monthFind who was driving and recover the fine.
Review customer ratesEvery 6 monthsCheck that rates still cover fuel, wages and wear.
Vehicle registration and insurance renewalEvery 12 monthsRenew annual papers before they expire.

Sales pipeline

  1. Enquiry
  2. Quote sent
  3. Trial trip
  4. Contract talks
  5. Won (regular customer)
  6. Lost

Other business types